Digital323 offers an array of services to help meet your IT support needs. While we can provide any one of these services, we can also mix and match any collection of services to provide a holistic solution that best meets the IT needs of your organization.
Digital Discovery
We begin each client relationship by gaining an understanding of your existing IT structure and the factors most critical to your company. This acts as the starting point for documenting your IT environment and provides the platform for ongoing support as well as allowing us to predict future technology needs.
Digital Direction
Digital Direction is our high-level, (CIO/CTO) review of your technology plans and needs. We help to align your business objectives and operations with the underlying technologies; helping to make your organization function as efficiently and cost-effectively as possible.
Digital Diligence
To help ensure that your technology is well-protected and functioning at optimal levels, our Digital Diligence service provides proactive maintenance and monitoring of your IT environment. With this service, we give you the assurance that your systems can go the distance. We work behind the scenes to keep watch over the health of your technology, leaving you free to run your business.
Digital Defense
In a world where threats lurk around every digital corner, Digital Defense is there to proactively manage against the likes of viruses, spyware, malicious websites and data loss. We utilize the latest technologies to provide anti-virus, email filtering, web filtering and backup services for your organization.
Digital Dependability
Digital323 constructs your IT systems to be as resilient as possible. We work proactively to prevent problems, although occasionally issues and questions still arise. In these times, we are simply a phone call away. Our layered Digital Dependability services provide you with helpdesk through onsite support – and we’ll be there when it makes sense for your business. With Digital Ring, Digital Reliability, Digital Response and Digital Rescue, our IT experts will answer the most basic questions via phone through to same-day, emergency and onsite recovery.
Digital Design
Digital Design is our project management offering to assist our clients with new IT implementations as well as changes to their existing IT infrastructure; such as deploying new servers for disaster recovery or moving to a new location. We work with you to ensure a smooth and seamless solution through either fixed-fee agreements or projected-hourly rates. Please call us to discuss scope and details and to receive a quote.
